Access Line
When you're away from your computer and Home Banking isn't available, you can still access your accounts by phone through Access Line. Although Home Banking provides the greatest flexibility in managing your finances, Access Line provides convenient 24-hour access to your account information. You can disburse your funds to savings, checking, holiday club, and more. You can also apply for a loan.
Don't spend another minute waiting in line. Instead, use Direct Deposit and Access Line!
- Sign up for Direct Deposit and have your paycheck deposited directly to Advantage. AFCU will disburse your funds to savings, loans, and checking as you wish, on time, every payday.
- Verify the receipt and amount of your payroll through Access Line. Transfer funds as needed.
- Get your cash anytime from the ATM! It's fast, simple, safe, and convenient.
About Access Line
Access Line is the credit union's popular 24-hour phone service that allows you to accomplish financial transactions whenever your schedule allows. All you need is a touch-tone phone.
Where to Begin
A personal identification number (PIN) is required to access your accounts. If you have not yet applied for your Access Line PIN, click here. (The same PIN is used for Access Line and Home Banking.)
To reach Access Line, use a touch-tone phone, dial (585) 454-5900 (ext. 2), or toll-free, (888) 454-AFCU
(ext. 2).
Terrific Options
Through Access Line you can:
- Apply for a loan and determine loan application status;
- Transfer to another account number in your name (call your Telephone Service Representatives to set this up; they will link your accounts for you);
- Determine if checks have already cleared and withdrawals and deposits made;
- Make loan payments (through transfer option); and
- Stop payment on a check.
It's Safe
Access Line has numerous security features so that you can be assured your accounts are safe and secure.
- The computer issues your PIN. You are the only person who knows what that number is so be sure to keep it in a safe, convenient place. If you lose or forget your personal identification number, it can be reissued.
- To access your account you must use both your member number and your personal identification number. You may customize your PIN by pressing 5 at the main menu.
- All withdrawals are issued by check, must be made payable only to the owner of the account, and must be mailed only to the address on file. Any change of address must be requested by a signed authorization by the owner of the account.
A Few Tips about Access Line
Skip Ahead -- With Access Line you can skip past the opening message by pressing 1. Just enter your account number and you're ready to conduct business.
Go Back -- Anytime you want to return to the previous menu, press*.
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