Security Recommendations in Online Banking
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Security Recommendations in Online Banking
Advantage Federal Credit Union will never call you to request information you received via text (SMS) or pressure you to reset your online banking login password.
- DO NOT trust caller ID; Caller ID could be spoofed to show your financial institution's name
- DO NOT provide your online banking log in credentials, one-time password, account number or personal information by email or text or phone call. Reach out to us by calling 585.454.5900 x5 to confirm that the request is legitimate
- DO NOT give information over the phone if you receive a call stating that a transaction is canceled, even if the caller claims to be from your financial institution. Once again, contact us at 585.454.5900 x5 to inquire about the transaction
- DO NOT click on links in unsolicited emails or texts
- DO NOT give an unsolicited caller remote access to your computer
We have received reports of a fake Apple update scam. Please be aware that Apple will never have you click a link or popup to update any apps. For more information about Apple updates click here.
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