Security & Fraud Protection

These are some examples of a fraudulent messages that some members have received. These are NOT from Advantage FCU. This is not our phone number, and this is not our Member Service Center. For any questions or confirmations always call...

A credit freeze restricts access to your credit report. If you suspect someone stole your personal information or identity, placing a credit freeze can help protect you from fraud. What is a credit freeze? When you place a security freeze, creditors...

Text message scams. DO NOT click or tap on any links or share information from unexpected texts, even if they appear to be legitimate. Type out the URL directly or call us directly at 585.454.5900. Don’t trust unsolicited contact. If...

Advantage FCU will never contact you outside of business hours and we will never ask for your personal information, online banking credentials, or PIN numbers. If you are getting calls, please hang up and call us directly at 585.454.5900 option...

Above is an example of a fraudulent text message one of our members received. AFCU will NEVER contact you asking for your personal information such as your SSN, PIN, or Passwords.  We would never text, email or call you with...

Advantage FCU understands it’s crucial to help protect you from account takeover fraud. That’s why we are introducing a new ID proofing measure for in-person visits to our Shared Branch locations. This new fraud prevention measure allows us to make...

It has come to our attention that the Advantage FCU phone number 585-454-5900 has recently been spoofed by those attempting to steal personal and financial information from our members. The fraudsters are misrepresenting their identity as being associated with AFCU...

If you can answer “YES” to any of the following questions, you could be involved in a FRAUD or about to be SCAMMED! Is the CHECK from an item you sold on the Internet, such as a car, boat, jewelry,...